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Please note: to remove a Sales Hub Starter, Professional, or Service Hub Professional user from your HubSpot account, you must first remove their user's access to paid sales and service tools.īefore removing a user or your user account, keep in mind that created content and owned records may be affected: The user will receive an email indicating their profile has been reactivated.In the dialog box, click Reactivate user.Click the Actions dropdown menu and select Reactivate user.The user will receive an email indicating their profile has been deactivated.
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In the dialog box, if the user has a paid seat, select the circleFilled radio button to choose whether to remove or keep the paid seat for the user.Click the Actions dropdown menu and select Deactivate user.In the left sidebar menu, navigate to Users & Teams.In your HubSpot account, click the settings settings icon in the main navigation bar.Personalization tokens (e.g., contact owner) will still show deactivated users if you use them in templates or marketing emails.Deactivated users will be skipped when using the rotate record owner workflow action.If a user is set as a point of contact in your Account & Billing settings, you will need to remove them from the role before you can remove them as a user.If the user owns any scheduling pages, or is included in any group or round robin scheduling pages, you will need to delete or reassign them so they don't get booked for meetings.If the user owns any assets or is included as criteria for a filter (e.g., workflows), you should also manually remove them from those tools.
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